ChargePoint, a leading electric vehicle (EV) charging network operator, has introduced a new preventive maintenance initiative for its charging stations. Aimed at enhancing charger reliability and customer satisfaction, the program will focus on proactive health checks to minimize downtime.
The new service, called “ChargePoint Assure Pro,” is designed to carry out scheduled inspections, diagnostics, and performance evaluations. The company says this initiative will help detect potential issues before they impact charging availability, ensuring a seamless experience for EV drivers.
ChargePoint highlighted that reliability is a key pillar of EV adoption, and any unexpected charger failures can reduce consumer trust. With Assure Pro, the company aims to maintain industry-leading uptime standards and offer uninterrupted service at public and commercial charging locations.
Under this new plan, customers will benefit from on-site preventive checkups, faster repairs, and remote monitoring. These measures are expected to extend charger life, reduce operational costs, and streamline service efficiency for fleet operators and property owners.
The program is currently being rolled out across North America and will soon be expanded to other key regions. ChargePoint plans to work closely with site hosts and maintenance teams to schedule inspections without disrupting ongoing operations.
Industry analysts view this move as a proactive step towards professionalizing the EV infrastructure ecosystem. As the EV charging landscape grows rapidly, preventive care solutions like Assure Pro may set a new benchmark for reliability and service quality.
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