TVS Motor Company (TVSM) announced additional service support for its customers in the flood hit districts of Tamil Nadu, Puducherry, and Andhra Pradesh. Assistance includes prioritized repairs, free labour for non-insurance flood related repairs for both ICE and electric vehicles, and towing facility to the nearest TVS Motor Authorized Service Centre between December 8, 2023 and December 18, 2023.
K N Radhakrishnan, Director & CEO, TVS Motor Company, said, “What has unfolded in the aftermath of Cyclone Michaung is devastating. Our heart goes out to the families of the affected. Among the most important things that get compromised in the wake of natural disasters is mobility. We are therefore making additional provisions to prioritise repair and maintenance of vehicles affected by flooding. Hopefully, this will be one less thing for people to think about, as they cope with this crisis.”
Service camp at the TVS Authorised Service Centres will include a detailed and comprehensive vehicle check-up to look for any flood related damages and the need for immediate repairs.
TVS Motor Company has advised customers not to attempt to re-start the engine of a flood-affected vehicle to avoid engine damage. It will continue to use communication channels including bulk SMS campaigns to spread awareness on personal and vehicle security as a part of this programme.
